Samsung Galaxy Buds Live Headphones - User Guide

Samsung Galaxy Buds Live layout

Earbud

Wing tip


Charging case

✓ If there is sweat or liquid on the charging contacts, corrosion may occur on the Samsung Galaxy Buds Live. When there is sweat or liquid on the charging contacts or earbuds, clean them before inserting the earbuds in the charging case.
✓ Close the charging case when you store or charge the earbuds.

Attaching an ear tip to the earbud

1 Select the ear tip that fits your ear.

2 Cover the latch at the bottom of the earbud with the ear tip.

✓ Do not put Samsung Galaxy Buds Live earbuds in your ears without ear tips. Doing so may hurt your ears.
✓ Do not pull the ear tip excessively when you attach or detach it. The ear tip may tear.

3 Follow the same procedure for the opposite earbud.

Attaching a wing tip to the earbud

1 Select the wing tip that fits your ear.

2 Select the wing tip for the left or right ear.

3 Hook the wing tip’s groove to earbud’s fixation hook and cover the earbud with the wing tip.

✓ Do not put the Samsung Galaxy Buds Live earbuds in your ears without wing tips. Doing so may hurt your ears.
✓ Do not pull the wing tip excessively when you attach or detach it. The wing tip may tear.

Do not put the wing tips on the earbuds in the wrong direction. The earbuds will not fit in your ears properly.

4 Follow the same procedure for the opposite earbud.

Charging the battery - Samsung Galaxy Buds Live

Fully charge the battery before using the earbuds for the first time or when they have been unused for extended periods. The earbuds will power on while charging. When the battery is completely discharged, it needs at least 10 minutes to start to work.

Check the direction of each Samsung Galaxy Buds Live earbud, insert them into the corresponding slots, and then connect the charger.

The charging case, which has a built-in battery, is charged along with the earbuds.

You can charge the earbuds by placing them into the charging case without connecting it to an electric socket.

1 Open the charging case.

2 Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case.

3 Close the charging case. 

4 Connect the USB cable to the charger and then plug the USB cable into the charger port.

5 Plug the charger into an electric socket.
The batteries of the earbuds and the charging case are charged simultaneously.

6 After fully charging, disconnect the charging case from the charger. First unplug the USB cable from the charging case and then unplug the charger from the electric socket.

Read more: Charging bluetooth headphones - Samsung Galaxy Buds Live. Charging your headphones. Read...

Checking the battery level

Connect the Samsung Galaxy Buds Live earbuds to your mobile device, launch the Galaxy Wearable app on your mobile device, and view the battery status of each earbud on the Earbuds card.

When the remaining battery level is low, a notification will appear on the mobile device’s notification panel.

Battery indicator lights identification

The battery indicator lights inform you of your Samsung Galaxy Buds Live earbuds and the charging case’s charging status.

The earbud battery indicator light is located inside of the charging case and shows the charging status of the earbuds. The charging case battery indicator light on the front of the charging case indicates the charging status of the case itself.

Earbud battery indicator light

Continuously red - Charging
Continuously green - Fully charged
Flashes red - Charging blocked due to abnormal temperatures

Charging case battery indicator light

Continuously red - Charging 
Continuously green - Fully charged 
Flashes red (rapid pace) - Charging blocked due to abnormal temperatures 
Flashes red (slow pace) - Low battery 
Red (stays on for five seconds after closing the charging case) - Battery power is low (lower than 30 %) 
Yellow (stays on for five seconds after closing the charging case) - Battery power is moderate (between 30 % and 60 %) 
Green (stays on for five seconds after closing the charging case) - Battery power is high (more than 60 %)

✓ The charging case battery indicator light flashes red when the external power is cut off during charging.

✓ If the battery indicator lights do not work as described, disconnect the charger from the charging case and reconnect it.

Connecting Samsung Galaxy Buds Live to a mobile device

Connecting the earbuds to a Samsung mobile device for the first time

1 Check the direction of each Samsung Galaxy Buds Live earbud and correctly insert them into their corresponding slots in the charging case.
If the earbud battery indicator light does not flash, connect the charging case to the charger and charge them for more than 10 minutes.

2 Close the charging case.

3 Open the charging case.
The earbuds will enter Bluetooth pairing mode automatically and a pop-up window will appear on your mobile device.

When the charging case battery indicator light flashes in red, take out the earbuds from the charging case and insert them into the case again.

4 On your mobile device, tap Connect on the pop-up window.

The connection pop-up window will appear only on Samsung mobile devices running Android 7.1.1 or later that have the SmartThings app installed. If the pop-up window does not appear, update the SmartThings app to the latest version.

5 Follow the on-screen instructions to complete the connection.
Once Samsung Galaxy Buds Live earbuds are connected to your mobile device, they will automatically attempt to connect to your mobile device whenever you open the charging case while the earbuds are inside it.

✓ If the earbuds do not connect to a mobile device within three minutes, Bluetooth pairing mode will be deactivated. Close the charging case again and open it. The earbuds will enter Bluetooth pairing mode.

✓ If you want to connect to another mobile device after a connection has been established, refer to Connecting with other devices.

✓ If the earbuds do not connect to a mobile device, the connection pop-up window does not appear, or your mobile device cannot find the earbuds, tap and hold both earbuds’ touchpads while wearing them to enter Bluetooth pairing mode manually. When Bluetooth pairing mode is entered, you will hear a sound.
However, you cannot use this method when you are playing music after setting the volume adjustment as a preset tap-and-hold feature.

Connecting to a non-Samsung mobile device that also uses the Android OS (or, the connection pop-up window does not appear)

1 On your mobile device, launch Galaxy Store or Play Store and download the Galaxy Wearable app.
✓ You can download the Galaxy Wearable app only on mobile devices running Android operating system 5.0 (API 21), or later, and with 1.5 GB of RAM or more.
✓ You can change the language of the Galaxy Wearable app on your connected mobile device. On your mobile device, launch Settings → General management → Language and input → Language. English may appear by default if the selected language on the Settings screen is not supported on the Galaxy Wearable app.

2 Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case.
If the earbud battery indicator light does not flash, connect the charging case to the charger and charge them for more than 10 minutes.

3 Close the charging case.

4 Open the charging case.
The earbuds will enter Bluetooth pairing mode automatically.

5 On your mobile device, launch the Galaxy Wearable app and follow the on-screen instructions to complete the connection.

Read more: Connecting the headphones to a smartphone. Samsung Galaxy Buds Live. Bluetooth connection. Read...

Wearing the earbuds

Insert the wing tips into your ears and adjust accordingly to fit your ears.

1 Check the direction of each Samsung Galaxy Buds Live earbud and put them in your ears with the wing tip facing upwards until they sit conformably in your ears.

2 Adjust the earbuds by rotating them to the left or right to fit your ears.

The touch-sensitive sensor will automatically detect that you are wearing the earbuds when you put them on. Then, the earbud will emit a sound informing you that the earbud is detected.

Read more: How to wear headphones correctly. Samsung Galaxy Buds Live. Comfortable wearing. Read more...

How to control Earbuds

You can control music playback, answer or reject calls, and start talking to the intelligent voice assistance service using the touchpad.

✓ To avoid hurting your ears, do not apply excessive pressure to the touchpad with your fingertips.

✓ To avoid damaging the touchpad, do not tap it with anything sharp.

Single tap 
✓ Play or pause track.

Double tap 
✓ Play next track.
✓ Answer or end a call.
✓ Place the current call on hold and answer the second call.
✓ Switch between the current call and the held call.

Triple tap 
✓ Play previous track. If you triple-tap three seconds after a track begins playing, it will start the track from beginning. Triple-tap the touchpad within three seconds of when a track begins playing to play the previous track.

Tap and hold 
✓ Activate a preset feature. The voice command feature is set by default.
✓ Decline call.
✓ Turn the microphone on or off during a call. This will not display anything on the mobile device.
✓ Retrieve a held call after ending a current call.

Read more: How to control bluetooth headphones - Samsung Galaxy Buds Live. Answering calls, adjusting the volume...

Using intelligent voice assistance service

This feature is available only when a mobile device that supports the intelligent voice assistance service is connected. The intelligent voice assistance service set on your mobile device will be called.

1 Tap and hold the touchpad.

2 Say a voice command and release your finger from the touchpad.
If the Galaxy Buds recognise the command, the Galaxy Buds will perform the corresponding action.
To repeat a voice command or say different command, tap and hold the touchpad.

Listening to music

Playing or pausing the track
Tap the touchpad to play and pause the track.

Playing the next track
Double-tap the touchpad to play the next track during playback.

Playing the previous track
Tap the touchpad three times to play the previous track during playback.

Adjusting the volume
Adjust the volume with your connected mobile device.
Or, you can adjust the volume with the touchpad after setting it as a preset tap-and-hold feature.

Using call features

When Samsung Galaxy Buds Live earbuds are connected to a mobile device, you can answer and control calls from the connected mobile device.

Answering or declining a call
When a call comes in while you are wearing the earbuds, they will emit a sound and a voice notification will inform you of the incoming call’s phone number or the name saved in your contacts.
To answer the call, double-tap the touchpad.
To decline the call, tap and hold the touchpad.
If you are not notified of the incoming call’s phone number via voice notification, launch the Galaxy Wearable app on the mobile device, tap Notifications → Manage notifications, and then tap the Incoming call switch to activate the feature.

Answering a second call
When a second call comes in during a call, the earbuds will emit a sound.
To end the current call and answer the second call, tap and hold the touchpad.
To place the current call on hold and answer the second call, double-tap the touchpad.
To switch between the current call and the held call, double-tap the touchpad during a call.

Turning off the microphone 
Tap and hold the touchpad during a call to turn off the microphone so that the other party cannot hear you.


Ending a call 
Double-tap the touchpad to end the current call.

Using ambient sound mode

Hear your surroundings while you are listening to music outdoors, so you can quickly detect any potentially dangerous situations.

Launch the Galaxy Wearable app on the mobile device, tap Ambient sound, and then tap the switch to activate the feature.

The ambient sound mode is activated and you can hear external sounds around you.

Activating the quick ambient sound mode

You can activate the quick ambient sound mode, for up to one minute with the touchpad after setting it as a preset tap-and-hold feature, even if you have not activated ambient sound mode from your mobile device. 

Tap and hold the touchpad to activate the quick ambient sound mode and hear external sounds around you. If you are listening to music, its volume will be turned down.

When you release your finger from the touchpad, the quick ambient sound mode will be deactivated and music volume will be turned up again.

 

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